Questions & answers

ICELINE.AZ sells sportswear and accessories in Baku, including for figure skating. We take orders on WhatsApp and Instagram; the catalog lives on this site.

Pay by transfer (m10 · Birbank), in cash on pick-up. For delivery the order is paid in advance — once the transfer lands we call a courier, who brings the order to your address. Nothing is paid on the site.

Add items to your cart and tap “Order via WhatsApp” — your order arrives as a ready-made message. Or message us directly. The full walkthrough is on “How to order”.

The cost depends on the address — we'll tell you the exact amount when confirming your order on WhatsApp. Delivery in Baku 3–5 ₼, depends on the address · free over 200 ₼.

Usually 3–5 days: items are brought in on order. We confirm the exact timing on WhatsApp before you order.

Measure your foot in centimeters: place a sheet of paper against the wall, stand on it and mark the tip of your longest toe. Skates fit snugger than street shoes — choose by foot length, not by your usual size.

Every pair of skates has a “foot cm → EU” size chart on its page — for EDEA, GRAF, Jackson and HEAD, from the manufacturers' data.

Not sure? Message us on WhatsApp — we'll find your size together.

Items are brought in on order, so returns are possible only for manufacturing defects. To make sure the size is right, we help you choose before ordering. More on the “Sizes & returns” page.

An order for delivery is paid in advance, so there's no try-on at delivery. To get the size right, we'll help you choose it from your measurements before you order — message us on WhatsApp.

We work on order first and foremost. Availability of individual items shows in the catalog, and we'll confirm what's available right away when confirming your order.